|
247hostu.com understands the importance of timely and effective support. Below are the options available to our customers needing to obtain support. |
| |
| For Billing Issues or Payment option : |
|
|
- To speak with a representative in billing please call (888)788-0917 or email billing@247hostu.com.
- To make a payment please have your invoice number available, then click here for the secure payment form.
|
|
|
|
For Technical Support : |
| |
- Ticket System : With our new control panel system now in place, submit a
trouble ticket and a representative will follow up with a solution.
History of trouble tickets can now be maintained, tickets will never
be closed until you are satisfied with the support answer. To use the
system
login to the control panel.
- Email Support
:
Depending on the email volume a reply can usually be expected with in a
few hours or minutes. Please allow 24 hours for one of our representative
to reply to your request.
Click here for email support now.
- Pager Support
:
Send email to
pager@247hostu.com
This support option will provide 24/7 technical support for customers
needing immediate attention, however there will be a fee accessed of
$1.00 per incidence. Always Free if reporting an system outage.
- Phone Support :
To talk to a live technical support representative during regular business hours of
8:00 AM to 9:00 PM MST please call (801) 938-4242.
- You can also Chat Live
|
Support
